Knowledge Management without Faceted Search is a Huge Lost Opportunity

Knowledge Management without Faceted Search is a Huge Lost Opportunity

According to MOZ State of Search Behavior Report 2017, 34% of searches are abandoned because users didn’t find what they were looking for.

Additionally, the average worker spends almost ⅕ of their time—an entire working day per week—attempting to locate the information they already have. Continue reading “Knowledge Management without Faceted Search is a Huge Lost Opportunity”